Ask a Question

You visited our site and still have questions? Feel free to contact us

Consultation and guidance given not in the framework of service does not serve as a replacement for a physician’s examination or consultation, and is not considered a “medical diagnosis” or “medical opinion". In all cases of urgency, distress or emergency (physical and/or mental), seek medical care with a family doctor, closest emergency room, and/or ambulatory service.   

Start service

Have you read about our services and you want to get service? We will be happy to help


Terms of use

Medix FTP Service (the "Service") is designed to provide you with an easy way to transfer files relevant to the management of your case to Medix Medical Services Europe Limited ("Medix", "we" and "us").


The following terms and conditions together with the Medix Information Security Policy (which may be found at http://medix- (together, the "Terms of Service"), form the agreement between you and us in relation to your use of the Service. You should read the Terms of Service carefully before agreeing to them. If you do not understand any part of the Terms of Services, then please contact us at for further information. You acknowledge and agree that by clicking on the "Upload" button, you are indicating that you accept the Terms of Services and agree to be bound by them.


Using the Service


In order to use the Service, you will be required to log in by submitting your member number which was provided to you by the Medix staff, your name and e-mail address. Once you have logged in, you will be able to upload files to the Service. We will download your files to our system and no copy will be retained on the server used to provide the Service. For detailed upload instructions, please click here.


Protection of your information


We take the safeguarding of your information very seriously. In order to prevent unauthorised access or disclosure of your information we have put in place appropriate physical, electronic and administrative procedures to safeguard and secure the files you upload to the Service. However, no method of transmission over the internet, or method of electronic data storage is 100% secure and while we have put in place appropriate protections, we cannot guarantee the security of information you upload to the Service.


Quality and availability of the Service


While we make reasonable efforts to provide the Service, it is provided "as is" with no representation, guarantee or warranty of any kind as to its availability, functionality, that it will meet your requirements or that it will be free of errors or viruses.


We will not be responsible for any damage to your computer system or the computer system of any third party resulting from your use of the Services where such damage is caused by circumstances which are beyond our reasonable control.


I agree
HomepageAbout MedixWhen should I approach Medix?

When should I approach Medix?

When should I approach Medix?

The answer is quite simple: When you wish to ensure you are recieving the best possible medical care

The best time to turn to Medix is when you are facing a decision. If you have begun medical investigations and are on your way to diagnosis, or alternatively have begun treatment and doubts arise - you should probably consult with Medix. Common questions are:
  Is my diagnosis correct and have all the necessary tests been performed? 
  Who is the most suitable specialist to treat my condition? 
  Have I been offered the best treatment?
  What is the best treatment and where is it available?
  Are there any alternative treatments available after all of the conventional options have been explored?
  Based on the country I'm in, am I better off in the public or private system?
  Would I benefit from being treated abroad?
Confronting a serious condition is one of the most important battles of your life. It is imperative that you have the necessary tools to make the best medical decisions.  

Medical Conditions for which Medix does not Provide Service