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Consultation and guidance given not in the framework of service does not serve as a replacement for a physician’s examination or consultation, and is not considered a “medical diagnosis” or “medical opinion". In all cases of urgency, distress or emergency (physical and/or mental), seek medical care with a family doctor, closest emergency room, and/or ambulatory service.   

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Terms of use

Medix FTP Service (the "Service") is designed to provide you with an easy way to transfer files relevant to the management of your case to Medix Medical Services Europe Limited ("Medix", "we" and "us").


The following terms and conditions together with the Medix Information Security Policy (which may be found at http://medix- (together, the "Terms of Service"), form the agreement between you and us in relation to your use of the Service. You should read the Terms of Service carefully before agreeing to them. If you do not understand any part of the Terms of Services, then please contact us at for further information. You acknowledge and agree that by clicking on the "Upload" button, you are indicating that you accept the Terms of Services and agree to be bound by them.


Using the Service


In order to use the Service, you will be required to log in by submitting your member number which was provided to you by the Medix staff, your name and e-mail address. Once you have logged in, you will be able to upload files to the Service. We will download your files to our system and no copy will be retained on the server used to provide the Service. For detailed upload instructions, please click here.


Protection of your information


We take the safeguarding of your information very seriously. In order to prevent unauthorised access or disclosure of your information we have put in place appropriate physical, electronic and administrative procedures to safeguard and secure the files you upload to the Service. However, no method of transmission over the internet, or method of electronic data storage is 100% secure and while we have put in place appropriate protections, we cannot guarantee the security of information you upload to the Service.


Quality and availability of the Service


While we make reasonable efforts to provide the Service, it is provided "as is" with no representation, guarantee or warranty of any kind as to its availability, functionality, that it will meet your requirements or that it will be free of errors or viruses.


We will not be responsible for any damage to your computer system or the computer system of any third party resulting from your use of the Services where such damage is caused by circumstances which are beyond our reasonable control.


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Our Team

Our Team
The Medix Team is comprised of medical experts spanning a wide range of medical fields, who work cohesively to provide holistic treatment plans. All team members are meticulously chosen based on a high level of expertise, willingness to give their all, and the ability to translate medical jargon into accessible and understandable terms.
Our Medical Board & Team are comprised of top of the line physicians. Both are led by our Medical Director, Dr. Asher Barak, a leading pediatrics with years of clinical experience.
Our research and informatics analysts specialize in the healthcare field. Their work consists of constantly updating our database of leading specialists and medical centres through quality research and strict inclusions criteria.
Our ever growing database includes consultants and treatment centres categorized down to the sub-specialty level. Ongoing research ensures breadth as well as depth with our database spanning across all medical specialties. Medix’ staff use the database to identify leading specialists for consultations when relevant to the patient’s specific condition, and to identify the leading treatment centre closest to where the patient is situated, striking a balance between convenience and quality.
Personal Medical Case Managers are doctors who lead the medical teams that are assigned to each patient. These physicians are either internal medicine specialists or pediatricians seeing as both are qualified to manage multiple conditions, and have extensive knowledge in numerous medical fields.
Medix Medical Coordinator Nurses are trained nurses by profession, with extensive practical experience. Our nurses provide an immediate professional response to any of the patient’s medical questions or queries. They are there to support, advise and convey medical recommendations in an accessible, sensitive manner. The Medical Coordinator Nurse is the primary contact person for the patient, and serves as the main medium of communication, simplifying the process for the patient.
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