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Medix FTP Service (the "Service") is designed to provide you with an easy way to transfer files relevant to the management of your case to Medix Medical Services Europe Limited ("Medix", "we" and "us").


The following terms and conditions together with the Medix Information Security Policy (which may be found at http://medix- (together, the "Terms of Service"), form the agreement between you and us in relation to your use of the Service. You should read the Terms of Service carefully before agreeing to them. If you do not understand any part of the Terms of Services, then please contact us at for further information. You acknowledge and agree that by clicking on the "Upload" button, you are indicating that you accept the Terms of Services and agree to be bound by them.


Using the Service


In order to use the Service, you will be required to log in by submitting your member number which was provided to you by the Medix staff, your name and e-mail address. Once you have logged in, you will be able to upload files to the Service. We will download your files to our system and no copy will be retained on the server used to provide the Service. For detailed upload instructions, please click here.


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We take the safeguarding of your information very seriously. In order to prevent unauthorised access or disclosure of your information we have put in place appropriate physical, electronic and administrative procedures to safeguard and secure the files you upload to the Service. However, no method of transmission over the internet, or method of electronic data storage is 100% secure and while we have put in place appropriate protections, we cannot guarantee the security of information you upload to the Service.


Quality and availability of the Service


While we make reasonable efforts to provide the Service, it is provided "as is" with no representation, guarantee or warranty of any kind as to its availability, functionality, that it will meet your requirements or that it will be free of errors or viruses.


We will not be responsible for any damage to your computer system or the computer system of any third party resulting from your use of the Services where such damage is caused by circumstances which are beyond our reasonable control.


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HomepageBlogThe war on “super bugs”

The war on “super bugs”

The war on “super bugs”

While visiting a hospital, Medix’ CEO encountered a lack of hygienic caution that shocked her. What can be done?

Earlier this week I went to the hospital in order to visit a young patient of ours hospitalized in the internal ward, and under isolation. In case you didn’t know, when a patient is placed under isolation it means that he was found to be carrying a “super bug”, whose spread is very important to prevent. In addition to the patient becoming vulnerable to a variety of different infections because of the bacteria, the danger of exposure to other patients is great. 
According to a report by the State Comptroller, 6000 people die a year in Israel because of hospital acquired infections. Calculations predict that between 1,000-4,500 of these cases could be prevented by adhering to basic hygiene standards. 
While visiting our patient, an orderly came in and started taking care of her; changing her diaper and more. Although the orderly did wear gloves, I was shocked to see that she didn’t enter the room with a disposable robe, which is required according to protocol. 
Imagine my amazement when the same orderly finished with our patient and moved on to the neighbouring patient, a sickly old woman, without changing gloves, washing hands, or cleaning up in any other way. I can’t even begin to explain the risk involved in such behaviour, and what a devastating outcome it could have. 
And why am I telling you all of this? In order to encourage you to pay attention to these things. If you, or a loved one is hospitalized, don’t be shy in asking the team to disinfect their hands and wear/change gloves before they touch you. In every room there is a disinfectant, and every team member is required to use it before and after contact with each patient. It might be a bit embarrassing, but your lives are dependent on you speaking up; simple as that. 

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